Help and Advice for Students
Studying also means being able to constantly motivate yourself afresh and organize yourself. So, what do you do if that doesn’t work out?
There are a number of people you can contact about any concerns within the university. These contact persons offer confidential advice in the event of problems, if studies are proving challenging or you encounter personal difficulties, exam anxieties, doubts, personal crises, conflicts, financial emergencies, disruptions to your study work, isolation or contact difficulties, identity crises or any other difficult situations.
Information Service for Students + –
Aliaksandra Petrusevich, Student Office
Central advice service for administrative and organizational questions relating to application and studying at HFBK Hamburg
For prospective students: Application process, admission requirements, programme structure, guest studies, etc.
For all students: Re-registration, semester spent on leave, recognition of academic achievements, de-registration, etc.
For international students: Support with questions about staying and studying in Germany
Receiving and issuing of applications and documents
Providing semester documents and certificates
Change of name and contact details
Reference to other services and contact persons at HFBK Hamburg
Psychosocial Counseling Service of the HFBK Hamburg + –
Studying art opens up many opportunities for development and growth, but it also presents a variety of challenges. Personal and study-related uncertainties, difficulties, or stressful situations are a natural part of everyday student life for many students. A counseling session can provide relief, allow you to gain perspective on deadlocked situations, and help you regain the freedom to act on your own behalf.
The HFBK’s psychosocial counseling service is open to all students as a point of contact and initial consultation. It offers a safe space to discuss individual concerns, sort through thoughts, and develop new perspectives.
The counseling service can provide support in areas such as
study-related and personal issues,
dealing with challenges, uncertainties, and conflicts,
feelings of being overwhelmed and overburdened,
identity and orientation issues,
difficulties in working with teachers and other students,
transitions during the course of study or upon graduation,
specific problems of international students,
experiences of discrimination and exclusion (e.g., ableism, classism, anti-Semitism, racism, sexism).
Even if you are not yet able to clearly articulate your concerns, you are still welcome to come. If necessary, we can refer you to further services.
The counseling is free of charge, confidential, and anonymous. Conversations can be held in German or English.
More psychological counselling centres + –
Psychiatric outpatient departments of the hospitals e.g. Psychiatric Acute Outpatient Department of the Schön Klinik
Dehnhaide 120, Tel: 2092–1410, nachts: 2092-2911
Student advice telephone line
Tel. (040) 411 70 411 – daily from 20.00 to 24.00
www.stems.de
Hamburg crisis hotline
Support for acute mental health crises. Telephone counseling late in the evening, at weekends and on public holidays.
Tel. (040) 428 11 3000
https://www.hamburg.de/krisentelefon
Pathways to psychotherapy
Information of the Chamber of Psychotherapistsr: Find a therapist and the brochure Pathways to therapy and via Pro Psychotherapie e.V.
Equality representatives + –
The Delegate for equality is at the disposal of all students regarding issues of gender discrimination, harassment or sexual violence, and also regarding matters relating to a family-friendly art university, studying art with a child, and reconciling study and family.
For all other concerns regarding discrimination, unfair treatment or other conflict situations the persons of trust are there to help you.
Contact and counselling service for anti-discrimination and diversity issues + –
We want to be the contact point for your questions, concerns and complaints. Please do not hesitate to contact us. The exchange of information is of course confidential.
The following contact persons are at your disposal: Overview of the contact persons
Anti-discrimination and diversity officer
Anti-Semitism officer
Representatives for the interests of students with disabilities + –
The representatives for the interests of students with disabilities are the contact point for prospective students, applicants and students with long-term or permanent health impairments. Silva Jährling und Katja Lonzeck advise and support you in all impairment-related matters concerning study orientation, application and study.
Trust committee of workshop supervisors + –
Tina Müller-Westermann, Birgit Brandis and Egbert Haneke will be available to HFBK students in the event of disagreements on workshop use and access.
Further external advisory services + –
Counselling Centre for Social & International Affairs – BeSI
The Counselling Centre Social & International Affairs – BeSI supports students in clarifying social, personal and economic issues or burdens: especially about social benefits, health insurance, working alongside your studies, changes in one’s study status and the effects on the student finance, communication with authorities, health insurance, landlord. The BeSi offers also support in crisis and conflict situations.
www.stwhh.de/en/counselling/counselling-centre-for-social-international-affairs-besi
Empower
Counselling centre for victims of right-wing, racist and anti-Semitic violence
https://hamburg.arbeitundleben.de/empower
amira
Advice on discrimination due to (assumed) ethnic origin or religion
http://adb-hamburg.de/amira/english/
Opferhilfe Hamburg
Counselling for violence and trauma
https://opferhilfe-hamburg.de/